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Fuel Assistance/LIHEAP is a federal program that helps low-income households with their energy costs. The program is provided by a network of 22 community-based organizations including 20 Community Action agencies, the City of Cambridge, and the New England Farm Workers. Together they serve up to 160,000 households each year. 

The program is crucial not only to help pay for the rising cost of heat during our cold New England winters but also to ensure safety and good health.

 The CAI LIHEAP Program assists low-income residents with heating bills incurred November 1 through April 30. Communities served include Haverhill, Amesbury, Newburyport, Groveland, Merrimac, Boxford, Georgetown, West Newbury, Newbury, Salisbury, and Rowley.

 Interested households can visit CAI’s website Energy Programs page. From this page click LIHEAP Appointments Link: this will bring you through some pre-qualifying questions. Once you have answered the questions you can schedule an appointment to meet with a LIHEAP representative at our main office. You will receive a confirmation by email along with a list of required documents based on how you answered the pre-qualifying questions. Appointments can also be scheduled at our outreach sites and main office by calling CAI’s LIHEAP office at 978-373-1971 ext. 218. The LIHEAP Program has intake locations in Haverhill, Amesbury, and Newburyport.


Any Massachusetts resident can visit www.heatinghelpma.org to find their local Fuel Assistance/ LIHEAP agency. 



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